Last Updated on: January 25, 2024
The Webstaurant Store, LLC, Clark Core Services, LLC, and its associated companies (collectively “Clark Associates,” “Company,” “we,” or “us”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you and our practices for collecting, maintaining, protecting, using, and disclosing that information.
This policy applies to information that we collect:
It does not apply to information collected by:
Please read this policy carefully to understand our policies regarding our collection, treatment, and use of your information. If you do not agree with our policies and practices, your choice is to not use our Website. By accessing or using the Website, you accept and agree to be bound and abide by this Privacy Policy and Terms of Use. You should periodically review this privacy policy because it may change from time to time. By continuing to use the Website, you agree to be bound by such changes.
We collect several types of information from and about users of our Website, including information:
We collect this information:
The information you provide to us through our Website may include:
You may also provide information to be published or displayed (“posted”) on public areas of the Website or transmitted to other users of the Website or third parties (“user contributions”). Your user contributions are posted on and transmitted to others at your own risk. We cannot control the actions of other users on the Website with whom you may choose to share your user contributions. Therefore, we cannot and do not guarantee that your user contributions will not be viewed by unauthorized persons.
As you navigate and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
We may also use technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
The information we collect automatically includes Personal Information. It helps us improve our Website and deliver a better, more personalized service to you by enabling us to:
The technologies we use for this automatic data collection may include:
The tables below show the categories of personal information and sensitive personal information that we have collected in the past 12 months. Please note that while examples are listed for each category, we do not necessarily collect each of those examples listed.
| Personal Information | Examples | Collected | Retention Period |
|---|---|---|---|
| Identifiers | Real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers. | Yes | 10 Years |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) |
Name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.
Some personal information in this category may overlap with other categories. |
Yes | 10 Years or Up to account deletion |
| Protected classification characteristics under California or federal law | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | No | N/A |
| Commercial information | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | Yes | 10 years |
| Biometric Information | Genetic, physiological, behavioral, and biological characteristics or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data. | No | N/A |
| Internet or other similar network activity | Browsing history, search history, and information regarding a consumer's interaction with an internet website, application, or advertisement | Yes | 10 years |
| Geolocation data | Physical location or movements. | No | N/A |
| Sensory data | Audio, electronic, visual, thermal, olfactory, or similar information. | No | N/A |
| Professional or employment-related information | Current or past job history or performance evaluations. | No | N/A |
| Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records. | No | N/A |
| Inferences drawn from other personal information | A profile about a consumer reflecting the consumer's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. | No | N/A |
| Sensitive Personal Information Category | Collected | Retention Period |
|---|---|---|
| Government identifiers (social security, driver's license, state identification card, or passport number) | No | N/A |
| Complete account access credentials (usernames, account numbers, or card numbers combined with required access/security code or password) | Yes | Up to account deletion |
| Precise geolocation | No | N/A |
| Racial or ethnic origin | No | N/A |
| Religious or philosophical beliefs | No | N/A |
| Union membership | No | N/A |
| Genetic data | No | N/A |
| Mail, email, or text messages contents not directed to us | No | N/A |
| Unique identifying biometric information | No | N/A |
| Health, sex life, or sexual orientation information | No | N/A |
We will not retain your personal information or sensitive personal information for longer than is reasonably necessary for each disclosed collection and use purpose.
We use information that we collect about you or that you provide to us, including personal information:
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
We may disclose aggregated information about our users and information that does not identify any individual without restriction. We also may disclose granular, personal information we collect or you provide:
We may also disclose your personal information:
The tables below show the categories of personal information and sensitive personal information that we have collected in the past 12 months. Please note that while examples are listed for each category, we do not necessarily collect each of those examples listed.
| Personal Information Category | Examples | |
|---|---|---|
| Personal Information | Business Purpose | |
| Identifiers | Subsidiaries and Affiliates, Service Providers, Data Analytics Providers | Data Analytics Providers, Third-Party Commercial Brands and Suppliers |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | Subsidiaries and Affiliates, Service Providers | Third-Party Commercial Brands and Suppliers |
| Commercial information | Subsidiaries and Affiliates, Service Providers | Third-Party Commercial Brands and Suppliers |
| Internet or other similar network activity | Subsidiaries and Affiliates, Service Providers, Data Analytics Providers, Advertising Networks | Data Analytics Providers, Advertising Networks |
| Geolocation data | Subsidiaries and Affiliates, Service Providers | None |
| Sensitive Personal Information Category | Categories of Third-Party Recipients | |
|---|---|---|
| Business Purpose Disclosures | Sales | |
| Complete account access credentials (usernames, account numbers, or card numbers combined with required access/security code or password) | Service Providers | None |
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
You may also opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
Residents of certain states may have additional personal information rights and choices. For more information, see below.
We use certain analytics services, such as Google Analytics, to gather information about our site visits. To learn more about Google Analytics, including opting out of Google Analytics, here.
You can review and change your personal information by logging into the Website and visiting your account profile page. You may also send us an email at [email protected] to request access to, correct, or delete any personal information that you have provided to us. If you have an account connected with the Website, we cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your user contributions from the Website, copies of your user contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users.
You may be able to configure your device or browser to automatically communicate your preference to opt out of the sale and transfer of your personal information. We will recognize signals communicated to us that are in a commonly used and recognized format, and we will apply your preferences to your browser or device. If you have an account with us and are logged into your account when we receive your “do not track” signal, we will apply your preference to your account settings.
The California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “California Privacy Law”), as well as other state consumer privacy laws, provide their residents with additional rights regarding our use of their personal information. These rights are described below.
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months (the “right to know” and the “right to confirm”). Once we receive your request and confirm your identity, we will disclose to you:
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions (the "right to delete"). Once we receive your request and confirm your identity, we will review your request to see if an exception allowing us to retain the information applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
We will delete or de-identify personal information not subject to one of these exceptions from our records and will direct our service providers to take similar action.
You have the right to correct any inaccurate personal information about you that we have in our possession (the “right to correct”). Once we receive your request and confirm your identity, we will disclose to you the specific pieces of personal information that we have collected about you. You will then have the opportunity to direct us to correct the pieces of information which you believe are inaccurate.
We may deny your request to correct if we believe the updated information is incorrect or is being used for any fraudulent or deceptive purpose.
You have the right to restrict our processing of your sensitive personal information (the “right to restrict”). Once we receive your request and verify your identity, we will cease the processing of your sensitive personal information for the purpose of inferring characteristics about you. Please note that we may continue to process your sensitive personal information for other purposes consistent with this privacy policy.
You have the right to direct us to not process your personal information for targeted advertising and to not sell your personal information at any time (the "right to opt-out"). Once we receive your request, we will no longer use or process your personal information for the purpose of providing targeted advertising to you based on your activity and interests. We will also no longer sell (as that term is defined by relevant and applicable state law) your personal information to third parties for targeted advertising purposes.
You have the right to opt out of the sharing of your personal information with third parties for cross-contextual behavioral advertising. Once we receive your request, we will no longer use or process your personal information for the purpose of advertising to you based on your individual activity.
You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects to you. Once we receive your request, we will no longer use or process your personal information for making decisions that produce a legal or similarly significant effect to you.
We will not discriminate against you for exercising any of your rights under applicable state privacy law. Unless permitted by state law, we will not:
However, we may offer you certain financial incentives permitted by state privacy law that can result in different prices, rates, or quality levels. Any legally permitted financial incentive we offer will reasonably relate to your personal information’s value and will contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
To exercise your rights described in this privacy policy, you may submit a request to us by:
Only you or someone legally authorized to act on your behalf may make a request related to your personal information. You may also make a request on behalf of your child. You may only submit a request twice within a 12-month period.
We may not require you to provide additional personal information to verify your identity for opt-out requests. However, to process other requests, we may require you to:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you.
You do not need to create an account with us to submit a request. We will only use the personal information provided in the request to verify the requestor’s identity or authority to make it.
You may appeal a decision concerning your privacy rights by emailing us at [email protected] or by writing us at Clark Core Services, LLC, Attn: Legal Department, 2205 Old Philadelphia Pike, Lancaster, PA 17602.
We will confirm receipt of your request within ten (10) business days. If you do not receive confirmation within the 10-day timeframe, please email [email protected] or call 1-800-521-1035.
We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we may deliver our written response to that account. Alternatively, or if you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
California's “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email [email protected] or write us at: Clark Core Services, LLC, Attn: Legal Department, 2205 Old Philadelphia Pike, Lancaster, PA 17602.
If you are a California resident under 18 years old and a registered user, you can request that we remove content or information that you have posted to our Website. Please note that fulfilment of the request may not ensure complete or comprehensive removal (for example, copies may remain viewable in cached and archived pages or might have been copied and stored by other Website users). To request removal of content or information, send an email to [email protected]
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone, and you acknowledge and agree not to provide any other person with access to the Website or portions of it using your username, password, or other security information. If you share this information with a third party (or authorize a third party to have access to or be linked to your account through any of the Website’s features), that individual will have access to your account and personal information, including, but not limited to, your credit card information. You agree to take responsibility for actions taken by an individual with whom you have shared or authorized access to your account.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Your personal information may be transferred and maintained on computers located outside of your state, province, country, or other jurisdiction where the data protection laws may differ. If you are located outside of the United States and choose to provide information to us, note that we transfer the data, including, but not limited to, personal information, to the United States and process it there. Your use of the Website and submission of such information represents your consent to our Terms of Use, Privacy Policy, and transfer of personal information. The Company will take reasonable steps to ensure your personal data is treated securely and is not transferred to an organization or country unless there are reasonable security controls in place.
Our Website is not intended for children under the age of 16. No one under the age of 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information this Website or through any of its features, register on the Website, make any purchases through the Website, use any interactive or public comment features on the Website, or provide any information about yourself to us, including, but not limited to, your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at: [email protected]. California residents under 16 may have additional rights regarding the collection and sale of their personal information. For more information, see Privacy Policy for California Residents.
We will post any changes that we make to our Privacy Policy on this page. If we make material changes on how we treat our users’ personal information, we will notify you by email to the primary email address specified in your account or through notice on the Services homepage. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up to date active and deliverable email address for you and for periodically visiting our Services, Privacy Policy, Terms of Use, and Terms of Sale to check for any changes. Changes to the Privacy Policy, Terms of Use, and Terms of Sale are effective upon posting to the Website.
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Comments and concerns
All questions or comments about this privacy and our privacy practices should be directed to: [email protected] or 1-800-521-1035. You may also contact us online using our contact form.